Our Privacy Policy

At Someday Designs we take your privacy very seriously. This Privacy Policy describes our privacy practices and policy regarding the collection and use of information, including personally identifiable information, made available to us through our Someday Designs website www.somedaydesigns.co.uk 

ABOUT US

Here are our full contact details:

Someday Designs Ltd, a limited company with registered number 10419569. Someday Designs is registered, and operates, in the United Kingdom.

Postal address: Someday Designs, 145 Kinveachy Gardens, London, SE7 8EQ

You can also contact us through our customer contact page.

The processing of information and your personal data, such as the name, e-mail address, postal address and/or credit card information shall always be in line with the General Data Protection Regulation (GDPR). As part of this data protection declaration, we would like to share with you the nature, scope, and purpose of the personal data we collect, use and process. 

Someday Designs complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Someday Designs collects the details provided by you when you join our mailing list or when you make a purchase with us.  Personal information provided on the website and online credit card transactions are transmitted through a highly secure server. We are committed to handling your personal information with high standards of information security. In addition, we may also collect personally identifiable information through your participation in any promotions and competitions offered by us.

REASONS/PURPOSES FOR PROCESSING INFORMATION

We use the personal information we collect to enable us to:

• complete your purchase transactions
• verifiy your identity and the information you provide
• provide the services you request
• send you our catalogues and other offerings by mail
• identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
• provide information concerning products you have purchased
• improve our product assortment, customer service, and your overall shopping experience

We may also use your personal data to communicate with you in the event of a change in our business practices, our Terms & Conditions or Privacy Policy. 

Whenever you use a website or other internet service, a series of anonymous data and information gets created and stored automatically. Information such as log data, IP addresses and general information regarding your location. The same is true when you use the Someday Designs site. However, we do not draw any conclusions about you the user, instead we may use this automatically collected information to:

• improve our site design and optimise its content
• refine our product assortment
• enhance our customer service
• communicate special promotions and news to you
• provide necessary information to law enforcement authorities 

Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or Android phone.

We sometimes need to share the personal information we process with other organisations. This is always done in compliance with all aspects of the GDPR. Therefore, we may share, and you hereby consent to our sharing of, personal information with service providers such as logistic teams who assist in the delivery of our goods and services we provide to you. 

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the Privacy Policy of every website you visit.

We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device's IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Rest assured, we will never sell or rent your personal information to a third party.

MAILING LIST

You will receive news and promotional emails from us only if you have signed up for our newsletter. If you do not want to receive emails from Someday Designs you can click on the "Unsubscribe" link at the bottom of any email communication sent by us or feel free to email us at hello@somedaydesigns.co.uk. 

ONLINE ACCOUNT REGISTRATION

To make online shopping faster and easier, you may set up an account on the Someday Designs site. As a registered customer, you only have to enter your shipping address and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly advise you to LOG OUT when you have finished shopping. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

ONLINE CONTACT FORMS

You may contact us with regards to our services, product offerings, trade accounts or any other queries you may have via the contact from on our site.  These contact forms have been created to allow you quick and direct communication with us.  When contacting us via the contact forms, the personal data you voluntarily provide are automatically stored for the purpose of processing or contacting you. This personal data will never be transferred to third parties.

COOKIES

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser.  This allows the site or service providers' systems to recognise your browser (but not specifically who is using it) and capture and remember certain information. We use cookies to help us understand and save your preferences for future visits, keep you safe and improve and promote our services and site experience.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites provide a guide of how to do this. However, in a few cases some of our website features may not function as a result. All of these cookies can be turned off or removed through your browser settings.

YOUR ACCEPTANCE OF THESE TERMS

By using the Someday Designs site, shopping with us, joining our mailing list or providing information to us, you confirm your agreement to the terms and conditions of our Privacy Policy set out above. 

CHANGES TO THIS PRIVACY POLICY

As we continue to develop our website and take advantage of the advances in technology to improve the services we offer, this Privacy Policy may be subject to change and updates. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current Privacy Policy.

QUERIES

If you have any queries about this Privacy Policy, please email us at hello@somedaydesigns.co.uk